Customer Satisfaction Survey
1) Please choose the answer that best fits your overall experience.
Poor
Fair
Good
Excellent
2) Explanation of the diagnostics and needed work.
Poor
Fair
Good
Excellent
3) Service staff's willingness to understand my problem.
Poor
Fair
Good
Excellent
4) Vehicle returned to me free of grease, oil, and fingerprints.
Poor
Fair
Good
Excellent
5) Satisfaction with the work performed on my vehicle.
Poor
Fair
Good
Excellent
6) Cleanliness and neatness of the Service Center
Poor
Fair
Good
Excellent
7) Likelihood that I will return for future service or repair work.
Poor
Fair
Good
Excellent
My vehicle was completed on time.
Yes
No
Your comments:
Any suggestions?
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